Solutions Architect - West

Role Overview

As a Solutions Architect at GitLab, you'll be a trusted technical advisor to prospects and customers in the West region. You'll guide organizations through their DevSecOps transformation — owning technical evaluations, shaping solution architectures, and building long-term relationships that drive platform adoption and revenue growth.

Responsibilities

• Lead technical discovery, demos, and POV validations of GitLab's AI-powered DevSecOps platform
• Own the full technical evaluation process — POC/POV, workshops, solution design, tenders, and value stream assessments
• Collaborate with Account Executives across North America on strategies for new acquisition and expansion
• Build relationships with technical practitioners and business leaders; guide them to become GitLab advocates
• Advise customers on CI/CD, security, cloud practices, and modern software development
• Relay customer feedback, use cases, and competitive insights to Product, Engineering, and Marketing
• Create reusable technical collateral and best practice guidance for customers and partners

Requirements

• Experience in technical pre-sales, consulting, or similar customer-facing roles
• Strong understanding of end-to-end SDLC and modern DevSecOps/CI/CD practices
• Hands-on experience with GitLab or comparable SCM, CI/CD, and collaboration platforms
• Practical knowledge of cloud computing — deployment, security, and operations
• Experience running POCs, POVs, workshops, and value stream assessments
• Strong communication skills — able to present to both technical teams and senior business stakeholders
• Ability to build trusted relationships and act as a customer advocate internally

Benefits

• Flexible Paid Time Off
• Equity Compensation and Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
• Health, finance, and well-being support